Corsential (originally known as Consumer Contact™) has been in the business for more than 40 years and currently talks to over a million of our clients' customers each year. We have conducted high quality marketing research projects since 1970 and have worked with loyalty programs since 1990. Our management team brings a combined 150 years of experience covering customer experience solutions, global market management, statistical research design/execution and every aspect of research operations experience.

Quality has been the basis of this company since its inception and we are proud to say that we follow the highest standards in the industry. In Net Promoter® terms, this leads to an exceptional level of trustworthy data which is key for the long term growth and development of any Net Promoter program. We have developed innovative tools and procedures to ensure unbiased data collection and to maintain the highest quality achievable.

Corsential puts you, the client, first and works as your trusted advisor to help you reach the goals you have established. Corsential's solutions were built to help businesses of any size push their growth targets to new heights – we want to take this journey with you.

We actively support associations that promote high quality standards and improved research practices. Corsential is a member of CASRO and is a “Gold Seal” Accredited Member of MRIA. Our employees serve on the Boards and Committees of those organizations as well as MRA, CMOR, and ESOMAR.  We are an independent and founding member of Net Promoter Loyalty Partners.  We currently have 11 Net Promoter® Certified Associates on staff.